Frequently Asked Questions
About Our Jewellery
What materials does Kyte use?
Kyte Jewels offers jewellery crafted in 9KT, 14KT and 18KT gold, sterling silver, and both natural and lab-grown diamonds. Each piece is designed for lightweight, modern, everyday wear.
Do you offer natural and lab-grown diamonds?
Yes. We offer both natural and lab-grown diamonds. Lab-grown diamonds are visually and chemically identical to natural diamonds, offering exceptional brilliance at a more accessible price.
Is your jewellery certified?
Our gold jewellery is BIS hallmarked. Diamonds are certified. Every Kyte piece carries our internal hallmark “KJ” as a mark of authenticity.
Is Kyte jewellery suitable for daily wear?
Yes. Our collections are crafted to be lightweight, comfortable, and suitable for everyday elegance.
Orders & Payments
What payment methods do you accept?
We accept major credit/debit cards, UPI, net banking, and secure online payment options.
Do you offer Cash on Delivery (COD)?
No. All orders must be prepaid through our secure payment gateway.
Can I modify or cancel my order?
Orders can be modified or cancelled before shipment. Please contact us immediately via phone or email.
Shipping & Delivery
How long does delivery take?
Most pieces are shipped within 2–5 working days. Delivery timelines may vary depending on location and availability.
Do you ship across India?
Yes, we ship pan-India through trusted logistics partners.
How can I track my order?
Once dispatched, tracking details will be shared via email or SMS.
Returns, Exchange & Buyback
Do you offer returns or exchanges?
Please contact us within 48 hours of receiving your order for exchange assistance (subject to eligibility).
Do you have a buyback policy?
For silver jewellery, we offer a 50% buyback policy. The credited amount can be used toward new purchases. Terms apply.
Do you offer lifetime gold plating for silver jewellery?
Yes. Lifetime gold plating service is available subject to product inspection and eligibility.
Ring Sizing
How do I find my ring size?
You can refer to our detailed Ring Size Guide for measurement instructions and size conversion charts.
What if I order the wrong ring size?
Please contact us within 48 hours of delivery. We will guide you through resizing or exchange options.
Jewellery Care
How should I care for my jewellery?
Store pieces separately in a dry place. Avoid perfumes and chemicals. Remove jewellery before swimming or showering. Clean gently with a soft cloth.
Need Assistance?
Call us now: +91-9847498471
Email: info@kytejewels.com
