Privacy Policy

1. Information We Collect

A. Personal Information

• Full name
• Mobile number
• Email address
• Billing & shipping address
• Payment details (processed securely via payment gateway)

B. Order Information

• Products purchased
• Order value
• Transaction details
• Delivery details

C. Technical Data

• IP address
• Browser type
• Device information
• Cookies & usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations & shipping updates
• Respond to WhatsApp or email queries
• Improve website performance
• Prevent fraud or unauthorized transactions

We do not sell your personal data to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways.

Kyte Jewels does not store:

• Credit card numbers
• Debit card numbers
• CVV details

Payment information is encrypted and processed securely by certified payment providers.

4. WhatsApp & Communication

If you contact us via WhatsApp:

• Your phone number will be used only for customer support and order-related communication.
• We will not share your number with unauthorized third parties.

By initiating communication via WhatsApp, you consent to receive responses related to your enquiry or order.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking tools such as:

• Google Analytics
• Meta (Facebook/Instagram) Pixel

These tools help us understand website usage and improve marketing performance.

You can disable cookies in your browser settings if preferred.

6. Data Protection & Security

We implement reasonable security measures to protect your data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

However, no online system is 100% secure. Users share information at their own risk.

7. Data Retention

We retain customer information only as long as necessary for:

• Order processing
• Legal compliance
• Accounting purposes
• Customer service support

8. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your personal information

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links or integrations with third-party services (such as payment gateways, logistics partners, analytics tools).

Kyte Jewels is not responsible for the privacy practices of such third parties.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date.